All Shadow Scripts products are digital. Your download link appears on the confirmation page immediately after checkout, and a copy is sent to your email within a few minutes.

First, check Spam, Junk, and any “Promotions” or “Updates” tabs. If you still don’t see it after 10–15 minutes, contact us via the Contact page with your name and order number and we’ll resend your download link.

Yes. Use the original download email, or log into your store account (if you created one) and access your order history to re-download purchased scripts.

Yes. Reach out through the Contact page with the wrong email, the correct email and any order details you have. We’ll update your info and resend the download.

We offer a range of digital scripts and packs for FPS titles and other supported games — including aim/recoil optimisation, advanced controller mods, and specialised packs like Shadow Elite.

Each product clearly lists its compatible device (for example, Cronus Zen and other supported adapters) and any specific requirements. Always check the compatibility section of the product page before you purchase.

Supported platforms are shown on each script’s page and can include PS5, PS4, Xbox and PC through compatible devices. If your setup isn’t listed, assume it isn’t officially supported.

No. Scripts are usually tuned for specific games or game groups. Some packs include multiple profiles for several titles; others are laser-focused on one game. Check the “Supported Games” list on the product page.

Yes. Every script or pack comes with a step-by-step setup guide (and sometimes video instructions) showing you exactly how to import and use it with your device and game.

In most cases, yes. You’ll need a PC or laptop that can run the official configuration software for your device (for example Zen Studio) to load the scripts. After that, you play on your usual console or PC.

For major updates to the same product, we typically notify existing customers using the email from your original order, or make updated files available via your account. Details are always listed on the product page.

Contact us through the Contact page and include your order number, device, platform, game, and a short description (screenshots or clips if possible). We’ll help troubleshoot or adjust settings where possible.

No. All Shadow Scripts products are licensed for personal use only. Sharing, reselling, or redistributing the files in any form is not allowed.

Because our products are digital and delivered instantly, we generally can’t refund orders once the files have been downloaded or accessed. If you’re experiencing a technical issue, contact us first and we’ll work with you to resolve it.

We accept major credit/debit cards and supported digital wallets shown at checkout. Payments are processed securely by our payment provider over encrypted connections.

Unless a promotion specifically says otherwise, we allow one discount per order. Automatic bundle savings and manual discount codes usually can’t be stacked together.

Our scripts are designed to work with supported devices and official software. Using unsupported hardware, unofficial software or extreme custom tweaks is at your own risk.

Any third-party device or script can carry some level of risk depending on how and where it is used. We don’t claim that our products are risk-free or “undetectable.” Always use moderation and respect the terms of the platforms and games you play.

No. Shadow Scripts products are controller scripts that optimise inputs, timing and recoil patterns through your adapter. You still have to aim, track and play — the goal is more consistency and control, not full automation.

No, you can checkout as a guest. Creating an account simply makes it easier to view your orders and re-download purchased scripts later.

Yes. When bundles or multi-game packs are available, they will be clearly marked on the product page — often with extra savings compared to buying each script separately.

Use the Contact page and include your order number, device, platform, game and a short description of the issue. We’ll respond by email with troubleshooting steps or next actions.